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Adopt a US Soldier Terms and Conditions

Adopt a US Soldier Terms and Conditions:

Welcome to Adopt a U.S. Soldier Web sites (the “Sites”).  These Terms and Conditions of Use constitute an Agreement (“Agreement”) between Adopt a U.S. Soldier, Inc., its subsidiaries and affiliates (collectively “AAUSS”) and you (“You” or “User”).  By accessing and using Adopt a US Soldier Web sites, you agree to the following Terms and Conditions of Use and any amendments in effect at the time of your visit.  This Agreement expressly incorporates by reference and includes Adopt a US Soldier’s’ Privacy Policy and any guidelines, rules or disclaimers that may be posted and updated on AAUSS’ Sites.  You understand that your right to use the Sites is derived solely from, and is expressly limited by, this Agreement.  AAUSS reserves the right to amend these Terms and Conditions of Use from time to time.  We encourage You to review these Terms and Conditions upon each visit to the Sites because any changes will be binding on the User.

Adopt a US Soldier was founded as a way for supportive civilians to provide support to US troops overseas. Our program asks that you send weekly letters through the mail. Your level of support is up to you. We do not guarantee that you will hear from your service member as their first priority is the reason they are deployed. We are not a penpal site.

We are not a dating site. Any use of our site in a manner deemed not appropriate will result in termination. If either party, supporter or service member, have any concerns, they should send an email to .(JavaScript must be enabled to view this email address).

Any service member’s information provided by Adopt a US Soldier is for the sole purpose of the Adopt a US Soldier program and shall not be shared in any way without the written permission of Adopt a US Soldier or service member assigned.


Operational Security (OPSEC) and Personal Security (PERSEC) are of the utmost importance to our deployed service members. By registering for this site, you agree to follow our OPSEC/PERSEC Guidelines, which include, but are not limited to the following:

You will not share the details of your service member (name, mailing address, email address, unit information, troop movements, capabilities, deployment location, end of tour dates, etc.) with anyone outside of the staff of this organization
You will not attempt to find, “friend,” or contact your assigned service member via social media. If your assigned service member sends you a request to connect via social media, you may accept, if you choose.

Program Guidelines

Each member is permitted one account, and a maximum of 3 assigned service members at a time. There is a 30 day wait after a service member is assigned before you can request another soldier to support, and you must be able to support all assigned service members equally. We do not take requests for gender, branch of service, age, marital status, location, or other special requests. We do not “switch out” service members once they have been assigned, unless there is evidence of misconduct provided to .(JavaScript must be enabled to view this email address).

If you receive returned mail for your service member, or if you know your soldier has returned home, you will notify us by sending an email to .(JavaScript must be enabled to view this email address).

You agree to support your assigned service member through their entire deployment, whether or not you hear from them. In the event you need to cease supporting our assigned soldiers, you will contact us via email at .(JavaScript must be enabled to view this email address), or notify AAUSS through your account.

Under 18 years of age: Our program is for supporters 18 and older ONLY. If you are under 18, your parents must register with our program and we will send the information to them through their registration. As a parent, you agree to monitor all communication and maintain the sole access to your account on our website. By creating an account, you are agreeing that you are over 18 years of age.


All pictures and materials appearing on our website are protected by US Copyright Laws. Reproduction and distribution of the material without prior permission of an officer of the organization is prohibited. 

Termination of Access:

Adopt a US Soldier may, in its sole discretion, suspend or terminate this agreement and/or your access to any or all parts of the Adopt a US Soldier program at any time for any reason without notice or liability.


You expressly understand and agree that: (1) Your use of the site is at your sole risk. The sites are provided on an “as is” and “as available” basis. Adopt a US Soldier expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. (2) Adopt a US Soldier makes no warranty that the sites will meet your requirement; That the sites will be uninterrupted, timely, secure or error-free; That the results that may be obtained from the use of the sites will be accurate or reliable; That the quality of any products, services information or other material obtained by you through the sites will meet your expectations; and that any errors in the software associated with the sites will be corrected. (3) Any material downloaded or otherwise obtained through the use of the sites is done at your own discretion and risk and you will be solely responsible for any damage to your computer. (4) No advice or information, whether oral or written, obtained by you from Adopt a US Soldier or through or from the sites shall create any warranty not expressly state in Adopt a US Soldier terms and condition of us.
Limitation of Liability:

You expressly understand and agree that Adopt a US Soldier, its officers, directors, employees, volunteers, agents and affiliates shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damage, including but not limited to, damages for loss of profits, profits, goodwill, use, data or other intangible losses(even if Adopt a US Soldier has been advised of the possibility of such damages), resulting from (1) the use or inability to use the sites; (2) the cost of procurement of substitute goods and service resulting from any goods, data, information or services obtained or messages received or transactions entered into through or from the sites; (3) unauthorized access to or alteration or your transmissions or data; (4) statements or conduct of any third party on the sites; (5) any other matter relating to the sites.
Exclusions and Limitations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the foregoing disclaimers or limitations may not apply to you.
AAUSS strives to protect and control these Sites with available Internet technology.  You agree that AAUSS has no liability with respect to any unauthorized access to any Sites by third parties.

Your access to and use of the AAUSS website and links are controlled and governed by the laws of the State of Colorado and of the United States of America, and you agree that jurisdiction and venue for any dispute with regard to our website or services shall be in Douglas County, Colorado.

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AAUSS Privacy Policy

Your privacy is critically important to us.

Adopt A US Soldier is located at:

Adopt A US Soldier
PO Box 630887
Highlands Ranch, CO 80163

It is Adopt A US Soldier’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to adoptausoldier.org(hereinafter, “us”, “we”, or “adoptaussoldier.org”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy, together with the Terms and Conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Adopt A US Soldier collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Adopt A US Soldier’s purpose in collecting non-personally identifying information is to better understand how Adopt A US Soldier’s visitors use its website. From time to time, Adopt A US Soldier may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Adopt A US Soldier also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http://adoptaussoldier.org blog posts. Adopt A US Soldier only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

How and why we obtain information
AAUSS obtains personal information about you from the following sources:
*You register as a member
*You contact us via email or through our website
*Transactional activity (for example contributions)
*Personal information obtained may include
  - Name
  - Address
  - Email address
  - Age
  - IP address
  - Phone number
Other information as needed to provide services you request

We may use this information to process requests, to respond to inquiries from you, to accept donations made to us or processed through a third party affiliated with our website, or to offer and deliver new programs and services.
Donations are made through our Paypal account and no credit card information is given to Adopt a US Soldier. The only information provided to us is your name, mailing address and email address, if provided through your donation. Checks sent to Adopt a US Soldier are deposited and not retained, except through bank records.

How we protect your information
We use procedural, electronic, and physical protection methods, and we adapt these as necessary for changes in requirements or technology advances.

Your information is stored on a secure server that Adopt a US Soldier and its authorized personnel can only access through a password.  Access to personal information is restricted to those who require it to provide our services to you.

AAUSS does not sell, share, or rent names, email lists, or information to third-party organizations.  Information may be shared with service providers we have retained to perform services on our behalf, however these service providers are not authorized to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements.

Personal information that we collect may be shared with government agencies, law enforcement or other regulatory bodies when necessary or required by law.

Online privacy
Privacy and security online are just as critical as the rest of our operations. To maintain online privacy and to protect AAUSS systems from unauthorized access, AAUSS uses firewalls, encryption, authentication procedures, and any other additional methods needed.

When you visit AAUSS websites, we may collect certain information such as navigational information, browser type, device type, Internet protocol address, pages visited, and average time spent on AAUSS websites. This helps us to maintain online security, facilitate site navigation, and improve AAUSS website design and functionality.

If you are a registered user of http://adoptaussoldier.org and have supplied your email address, Adopt A US Soldier may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Adopt A US Soldier and our products. We primarily use our Facebook page or website to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Adopt A US Soldier takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Non-AAUSS websites
This site contains links to other sites that are owned or operated by others (“third-party websites”). AAUSS is not responsible for the privacy and security practices of sites not owned by AAUSS. We encourage our visitors to be aware of this when they leave our site and we advise visitors to read the privacy statement of any site that collects personally identifiable data.
AAUSS and social media sites

AAUSS provides experiences on social media platforms that enable collaboration and online sharing among users who have registered to use them. We may collect information you provide by interacting with us via social media, such as opinions, other social media handles, or photographs. Anything you post is also subject to the terms of use and privacy policies of those media platforms.

AAUSS allows users to set up personal accounts to participate in our online community.  You have the ability to edit the information you provide at any time.  You may delete your account at your convenience by emailing your request to .(JavaScript must be enabled to view this email address). Users are responsible for maintaining their personal information on the website and for keeping the information current.

All user accounts must be accessed with usernames and passwords, you are advised not to share your username or password with any other person or entity.

Minor’s privacy
AAUSS websites are not directed to individuals under the age of eighteen (18). AAUSS does not intentionally collect information on AAUSS websites from those we actually know are under 18, and we request that these individuals do not provide personal information through the sites.

Privacy policy changes
Although most changes are likely to be minor, Adopt A US Soldier may change its Privacy Policy from time to time, and in Adopt A US Soldier’s sole discretion. Adopt A US Soldier encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

How to contact us

If you have a request for additional information you may contact AAUSS at .(JavaScript must be enabled to view this email address)

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How Do I Register for Forums?

Our forums is an amazing place with a wealth of information for supporters. However, this is a separate system from our NEW adoption system.

First, if you have been a supporter of AAUSS prior to September 1, 2017, then you use your previous login information.

If you are new to AAUSS after September 1, 2017, you will need to register. Just click on the “Forums” tab on the main website. Once you are there, you will need to click on “register”. See the arrow on the picture below:


We are excited to have you. Our forums administrators are here to help and answer questions.

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What Can I Expect Through Registering For Your Program?

The easiest way to explain this is to read the following letter from Lieutenant Colonel (ret) Steve Osterholzer who was a soldier in our program many years ago and now on the Board of Directors.

Dear Fellow Soldiers,

    As someone who has been in your boots, I’d like to tell you what AAUSS is and what it isn’t. I’ve been where most of you are at…far from loved ones, working tremendously long hours to accomplish Herculean missions, often with little sleep, comforts, or even much thanks. So first, on behalf of every American back home, let me give you my deepest and most heartfelt thanks. You are the ones putting your lives on the line and sacrificing so deeply for those of us back home. Given the recent drawdowns in Afghanistan and other spots around the world, you may think that America has forgotten that right now, at the very moment you’re reading this, soldiers are continuing to sacrifice so much for the sake of freedom. Let me assure you, however, that literally MILLIONS of patriotic Americans are standing behind you and standing ready to help you. You and your comrades out on the front lines are the threads woven into our nation’s flag and a tremendous number of caring people are eager to support you during this challenging time.

    There are several important points about AAUSS that you need to understand, about what it is and what it isn’t. First of all, what it is not: a dating site. If you are looking for romance please look elsewhere, as there are no shortage of online opportunities out there to find companionship of the romantic type. My experience with AAUSS has been that the vast majority of sponsors are “family” type of people who are commonly married, widowed, or entire families eager to support soldiers just like you. When they selflessly volunteer to become a sponsor they are informed of what is appropriate and non-appropriate interactions between them and the soldier they adopt. Inappropriate communication that is not consistent with AAUSS’s mission of “connecting supportive civilians with deployed troops to communicate encouragement and gratitude to those brave men and women serving in the United States Armed Forces” is to be reported to the volunteers who selflessly run the organization. You can be removed from the program for inappropriate behavior so please act with the professionalism our country expects of its service members.

    Another important point to understand is that so many people are EAGER to help! When I was deployed and adopted by several AAUSS sponsors, I often felt that I was imposing on them. That when I asked for care package items that I felt a bit guilty and refrained from asking for things that I truly did need. Trust me: these people are so very willing and WANTING to help you! That is the reason they signed up to adopt a soldier in the first place: they care and they want YOU to know that you are cared about. Currently there are more people who have signed up to adopt soldiers than there are soldiers waiting to be adopted. So please…let these great

    You doubtlessly know of a brother or sister in arms that could use some support. I’d encourage you to tell them about Adopt A US Soldier so that they too can feel supported. I personally decided to “be adopted” during a very dark and difficult time during my deployment…and I can’t tell you the hope and encouragement I felt when I heard my name being called during mail call. Think about those “sharing your foxhole” who could benefit from hearing their name called or to sink their teeth into a cookie made with love from those back home in the country they are fighting to defend.

    Thank you, my brothers and sisters in arms. You are fighting for all of us back home and there are so many of us here eager to show you that you are supported. Thank you for answering our country’s call.

Lieutenant Colonel (ret) Steve Osterholzer

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My Supporters Started Off Strong And Have Stopped Communication. What Can I Do?

We are sorry this has happened and will be happy to help you. Please email us at .(JavaScript must be enabled to view this email address) and we will be happy to help. Just let us know.

Please, Please do not register for our program again. It just creates more work. Just email us and we will handle everything.

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PO Box 630887
Highlands Ranch, CO 80163

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Adopt A US Soldier

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PO Box 630887
Highlands Ranch, CO 80163

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